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Is We Lend It known for customer service?

Yes! At We Lend It, exceptional customer service is at the heart of everything we do.

WeLendIt Support avatar
Written by WeLendIt Support
Updated over 6 months ago

When you’re looking for a funding partner, you’re not just looking for money—you’re looking for support, transparency, and a partner you can trust. At We Lend It, we understand that. That’s why customer service isn’t just an add-on—it’s the core of our business model.

From the moment you reach out, you’ll experience a level of personal support and guidance that sets us apart.


✅ A Dedicated Funding Specialist for Every Business

As soon as we receive your application, we assign you a dedicated Funding Specialist. Their main goal? To make sure you’re fully informed and supported at every step of your funding journey.

Here’s how it works:

  • Your Funding Specialist personally reviews your application and financials.

  • They’ll reach out by phone and email—often the same day you apply—to introduce themselves and learn more about your business and your goals.

  • They’ll walk you through your funding options in plain language, answer any questions you have, and make sure you feel confident and comfortable with every decision.


✅ Clear, Honest Communication

We believe that great customer service means more than just being friendly—it means keeping you in the loop and giving you clear, honest answers.

  • We’ll never leave you guessing about where you stand or what to expect next.

  • Your Funding Specialist will provide timely updates and explain everything in straightforward terms—no confusing jargon or hidden surprises.

  • If you have questions, you’ll always have a real person to talk to—not an automated system.


✅ Why It Matters

We know that applying for funding can feel overwhelming—especially if you’ve been turned down by a bank or you’re not sure what options you qualify for. That’s why we’re here:

  • To take the stress out of the process

  • To make sure you understand all your options

  • To give you the confidence to make the best decision for your business

At We Lend It, you’re not just another number—you’re a business owner with real goals and real challenges. We’re here to be your partner, every step of the way.


💡 Final Thoughts

If you’re looking for a funding partner who cares about your success as much as you do, 👉 start your application here to talk with one of our Funding Specialists.

At We Lend It, exceptional customer service isn’t just something we offer—it’s the foundation of everything we do.

Let’s get started—together!

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