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What should I do if I have trouble uploading documents?

Tips and troubleshooting steps if you’re having issues uploading documents for your funding application.

WeLendIt Support avatar
Written by WeLendIt Support
Updated over 6 months ago

If you’re experiencing trouble uploading documents:

  • Make sure your documents are the correct size and format (PDF, JPEG, or PNG are preferred).

  • Try uploading from a laptop or desktop computer instead of a mobile device for a more stable connection.

  • Clear your browser cache and try again if you’re seeing persistent errors.

  • If issues persist, contact your Funding Specialist directly for guidance, or email us at [email protected].

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